Infrastructure Engineer - NY/NJ IT Dept.

Infrastructure Engineer


Job  Summary:

            Serve as an IT Infrastructure technical expert

            Responsible for maintenance and support of all IT infrastructure and systems

            Recommends the design and configuration of systems to meet business needs

            Maintains systems integrity and security


Candidate Qualifications:

            Read and speak English fluently

            Routinely lift 5-30 lbs.

            Hands on experience with:

                        Microsoft Windows Server operating systems (2012 R2 + preferred)

                        Microsoft Hyper-V (Failover Cluster Environment preferred)

                        Active Directory (Administration and Design / GPO Authoring)




                        Microsoft Office 365 / Exchange Administration

                        Windows PowerShell Scripting

                        Microsoft SQL (SQL Server 2012)

                        Citrix (Studio / StoreFront / NetScaler preferred)

                        Firewalls and Network Switchgear (Watchguard preferred)

                        Backup and Restore (Veeam preferred)


Duties and Responsibilities include, but are not limited to:

            Manage the day to day operations of the company infrastructure and systems by monitoring performance, configuration, maintenance and repair.

           Work closely with other departments to ensure their technology needs are met.

            Asses the current infrastructure and make recommendations to increase efficiency / decrease downtime and mitigate issues

            Log all requests and changes received via phone, email and walk-ins in the ticketing system

            Leads problem-solving efforts which may require outside vendors and other support personnel

            Provide support for all issues escalated from systems administrators

            Ensures all systems are current with updates and patches

            Maintain and enforce security policies

            Author documentation and procedures for all systems and processes

            Systems training within the IT Department

            Maintain adequate backups and restore when necessary

            Maintain and test disaster recovery and business continuity plans


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